A website isn’t something you set and forget—it’s a living system that needs regular care to stay secure, functional, and fit for purpose. I offer retained support packages to help you keep things running smoothly, so you can focus on your core work without worrying about technical details.
This service is ideal if you:
- Manage your own website but don’t have time (or confidence) to handle updates, backups, or troubleshooting.
- Have worked with developers in the past but need someone more responsive and ongoing.
- Want a trusted contact who understands your site and can step in quickly if something goes wrong.
- Prefer not to go it alone when it comes to plugins, performance, or unexpected errors.
What I Offer:
- Security & Software Updates: Regular plugin and theme updates to keep things stable and secure.
- Backup Management: Ensuring you have reliable backups in place—and know how to restore them.
- Performance Checks: Keeping an eye on load speed, broken links, and general site health.
- Quick Fixes: Fast response to common issues—whether something breaks, vanishes, or behaves strangely.
- Hosting & Tech Liaison: I can talk to your hosting provider so you don’t have to.
- Flexible Retainers: Monthly or quarterly plans available—along with one-off support if you need it.
You don’t need to be a tech expert to run a great website. You just need someone you can call when you need help.