Digital systems need more than a launch—they need care, clarity, and continuity. I offer flexible support services to help you stay focused on your core work, with the confidence that your tools and platforms are running smoothly in the background.
Support is about responsiveness, reliability, and trust. My approach is collaborative, transparent, and always focused on making your life easier. Whether you’re looking for occasional fixes or long-term partnership, I’ll meet you where you are.
Here are the key ways I can support you:
Technology Coaching
Supportive, responsive guidance for business owners who want to become more confident and independent with everyday tech.
This is calm, jargon-free coaching for people who want to understand the systems they use — whether it’s updating your website, managing a booking tool, or exploring automations. I’ll work at your pace, helping you gain confidence and reduce dependency on others. Two of my greatest strengths are persistence and patience, and they’re always part of the package.
AI Integration & Confidence Building
Helping you make sense of how AI tools can support your work—ethically, practically, and without the overwhelm.
From understanding ChatGPT and generative tools to experimenting with automation and custom workflows, I offer grounded, non-hyped support for integrating AI into your systems. Whether you’re curious about what’s possible or ready to pilot something new, I’ll help you navigate the landscape with clarity and care.
Retained Website Support
Flexible, ongoing help for your WordPress or custom-built site.
From plugin updates and site backups to troubleshooting and performance tweaks, this gives you peace of mind that someone is keeping an eye on your digital infrastructure. Available as a regular retainer or per-incident support.
Content Updates & Fixes
Quick, reliable help when something breaks—or just needs updating.
Whether you’re publishing a new blog post, changing your pricing, or fixing something that’s mysteriously stopped working, I offer a fast and responsive turnaround. Ideal for small but important tasks that keep things running smoothly.
Workflow & Tool Audits
Optimise the systems you already use — or find better ones.
If your digital tools feel clunky, confusing, or cobbled together, I can help untangle things. Together we’ll map what you’re using, identify friction points, and find simpler, more effective solutions — from CRMs and calendars to email platforms and file systems.
Strategic Support
Ad hoc consulting to help you make clear, informed decisions about your digital direction.
Whether you’re scaling, reworking, or integrating new tools, I can act as a sounding board and guide. This might be a one-off session or a short series of calls to help you clarify your thinking and take practical next steps.
Documentation & Knowledge Transfer
Clear, practical guides to make your systems usable by more than one person.
I create easy-to-follow documentation—custom walkthroughs, toolkits, or internal guides—so your knowledge isn’t locked in one head. Perfect for onboarding, handovers, or simply remembering how things work six months later.
Training & Team Upskilling
Tailored 1:1 or group training sessions to help your team feel confident with the tools they use.
I offer calm, collaborative training on everything from content management to workflow tools, analytics dashboards, and cloud systems. Sessions are always tailored, supportive, and built around your actual day-to-day needs—not theoretical use cases.