A system isn’t really yours if no one knows how it works—or if the only person who does is too busy to explain it. I help turn scattered knowledge into clear, practical documentation that supports your team, your future self, or whoever’s stepping in next.
Good documentation isn’t about jargon or detail overload—it’s about making things usable, repeatable, and less stressful.
This is ideal if you:
- Are the only one who knows how to update the website, send the newsletter, or fix a recurring issue.
- Have systems that work—but only because you know all the quirks.
- Are onboarding new team members or handing over a project.
- Keep forgetting how to do a task you only touch every few months.
What I Offer:
- Process Walkthroughs: Step-by-step guides with screenshots, recordings, or simple checklists.
- Custom Toolkits: Handy reference documents tailored to your systems and language.
- Knowledge Capture: Sitting with you to extract what’s in your head—and turning it into something usable.
- Team-Facing Guides: Clear instructions designed for people with different skill levels or roles.
- Living Documents: Advice on how to keep documentation useful and up to date over time.
Documentation is a form of care. It reduces stress, builds resilience, and makes it easier for others to step in—and for you to step back when you need to.