A system isn’t really yours if no one knows how it works-or if the only person who does is too busy to explain it. I help turn scattered knowledge into clear, practical documentation that supports your team, your future self, or whoever’s stepping in next.
Good documentation isn’t about jargon or detail overload-it’s about making things usable, repeatable, and less stressful.
This is ideal if you:
- Are the only one who knows how to update the website, send the newsletter, or fix a recurring issue.
- Have systems that work-but only because you know all the quirks.
- Are onboarding new team members or handing over a project.
- Keep forgetting how to do a task you only touch every few months.
What I Offer:
- Process Walkthroughs: Step-by-step guides with screenshots, recordings, or simple checklists.
- Custom Toolkits: Handy reference documents tailored to your systems and language.
- Knowledge Capture: Sitting with you to extract what’s in your head-and turning it into something usable.
- Team-Facing Guides: Clear instructions designed for people with different skill levels or roles.
- Living Documents: Advice on how to keep documentation useful and up to date over time.
Documentation is a form of care. It reduces stress, builds resilience, and makes it easier for others to step in-and for you to step back when you need to.